How important is online ordering for your restaurant? A study published by QSR Web found digital ordering (aka online ordering) is increasing 300% faster than dining in. GrubHub found that restaurants last year using online ordering grew their takeout revenue by 30%. Even with the benefits, only six out of every 10 restaurants are using online ordering. So if … Continue reading Restaurant Online Ordering: The Good & The Bad with 3rd Party Companies
When was the last time you searched your restaurant on Google? Or does it worry you what you might discover? Well, if you haven't recently, you might want to. Social media and the Internet aren't going away, and your online presence defines customer perception. And choosing to ignore it because it's "technology" is putting your … Continue reading Why Your Restaurant’s Online Presence Matters
The traditional way for restaurants to receive 3rd party online ordering system is no longer the only way (check out my article here for the different ways to receive third-party online orders). With the right POS system, you can have online orders from all systems (GrubHub, Eat24, etc.) send directly to the point-of-sale. One of the … Continue reading Part I – Connecting 3rd Party Online Ordering with the POS
For most restaurants, online ordering is critical for success. Not only are third-party systems like GrubHub and Eat24, but it's important you have it on your website. The "Restaurant Technology in 2017" report found 81% of diners used a restaurant's website to place an order. While it's important to offer online ordering, let's dive a … Continue reading What if 3rd Party Online Orders Came Right to the POS?
What if your kitchen never lost another ticket or fulfilled an order incorrectly, no matter how busy you were? Or if the back-of-house (BoH) knew the total amount of items that need to be prepared at any given time? It may sound like a fantasy, but it's not. With a kitchen display screen (KDS), restaurants … Continue reading Streamline your Back-of-House with KDS